IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Only items in new, re-sellable condition may be returned. Some restrictions apply.
In most cases, refunds are issued as store credit.
You may request a prepaid USPS label. A $5 fee, or the actual price of the label, whichever is lower, will be deducted from your refund. If you prefer to mail the items at your expense, we highly recommend shipping with tracking.
Please include your order number inside the package.
If you have any questions:
Email us at any time: Sales@ExquisiteStitches.com
Call or Text 603-401-1263 during regular business hours