Returns Policy (Non-school uniform items)

For school uniform exchanges, please refer to our School Uniform FAQ page.

We don’t accept cancellations

Please contact us if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

• Custom or personalized orders
• Discontinued or Sale Items

For all other items, contact us within 5 days of delivery

A 15% restocking fee will apply to all returns

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.